Questions about orders already received
If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...
Wed, 8 May, 2019 at 5:56 PM
If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please cont...
Wed, 8 May, 2019 at 5:57 PM
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible wi...
Wed, 8 May, 2019 at 5:57 PM
UK Returns address: Attn: Returns Department PO Box 2656 Reading RG1 8XR United Kingdom US Returns address: Sandbag USA PO Box 65217 Los Angel...
Wed, 24 Jun, 2020 at 3:07 PM
Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the ite...
Wed, 8 May, 2019 at 5:58 PM